Returns & Refunds : Items not required :
We aim to provide you with as much information as we can about each product so that you can make an informed purchasing decision. However, to give you additional confidence, we will allow you to return any item if it is not what you require within 30 days of receipt as long as it has not been used and is returned in its original undamaged packaging.
Upon receipt of the item(s) we will refund the full value of the item(s) subject to them being unused and in their original condition and packaging. Unless otherwise agreed, you will be responsible for the costs for returning the goods to us.
Faulty, Incorrectly Supplied and Damaged Items:
If an item has been incorrectly supplied, received damaged or is faulty then all you need to do is follow the Returns Procedures detailed above. We will then arrange with you how to get the incorrectly supplied product back to us and the correct product to you.
If you have purchased clothing from us or wearable products (gloves, safety glasses etc) they must be returned with their original packing, labels must still be attached to the product (if they were attached) and must be in the same condition as when they were shipped to you. If one of these are not completed a refund will NOT be processed and you will have to pay for the postage back to you if you would like the product back.
Upon receipt of the item(s) we will refund the full value of the goods and any carriage costs within 30 days.